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articles about: BUSINESS
Posted Mar, 22 2012
Whenever we hire a new employee we explain that we have the best job in the world. In helping our customers design recognition programs tailored to their specific needs we "get to" be involved in an incredibly positive endeavor.
Fun Fact about Recognition Programs
90% of voluntary resignations ar...
Posted Feb, 20 2012
Customer service skills are an absolute requirement working at Glassical Designs. We pride ourselves on treating people the way we would like to be treated. Respect, understanding, knowledge and compassion are all important factors in our customer service process.
If you are in need of assistance with possible ideas for crys...
Posted Feb, 20 2012
Since I came to Glassical Designs in 2011 I have learned the true meaning of customer service. These days many businesses see genuine customer service as a luxury they cannot afford, but that is not at all the case with Glassical Designs. One specific instance I remember was back in November I got a call from a woman who sounded a bit frantic...
Posted Feb, 08 2012
Over the years we have had the privilege of working with many quality employees. I must say that the staff we have now is by far the best group of employees in all the 27 years I have owned the company. In 2011 my husband and I had to take a 3 month break to tend to our teenager facing a major surgery. Our employees handled ...
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What our customers are saying!
Just wanted to let you know that the pitchers arrived safe and sound in Virginia. They are beautiful and we will be proud to present these to the winners of this new award. It has been a pleasure working with you and your company. From my first call with Amanda and your expert advice and help, your company has been exemplary in it's customer service and product.
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Rappahannock-Rapidan Regional Commission