Why is Recognition Important?
Recognition programs are used to:
In this economic climate, it is more critical than ever to make your staff feel recognized for their contributions. Harvard Management Update sought the advice of best-selling author and employee motivation expert Bob Nelson, who has worked with such companies as FedEx, Time Warner, and IBM, on how to best handle this...
"Recognition is most powerful when it's contingent. Companies will bring in doughnuts on Friday and give people cards on their birthday, and all of a sudden you've got an entitlement culture. If you do stuff just to be nice, people end up expecting more. So make recognition contingent upon desired behavior and performance; they'll value the recognition more and you'll get better results." Harvard Business Review
Thank you Nicole, it certainly was nice speaking with you and may I commend you on your outstanding level of service and warmth when taking my call! Very refreshing in this “go go go” world to have someone immediately make you feel valued and appreciated. It made my day!