Why is Recognition Important?
Recognition programs are used to:
In this economic climate, it is more critical than ever to make your staff feel recognized for their contributions. Harvard Management Update sought the advice of best-selling author and employee motivation expert Bob Nelson, who has worked with such companies as FedEx, Time Warner, and IBM, on how to best handle this...
"Recognition is most powerful when it's contingent. Companies will bring in doughnuts on Friday and give people cards on their birthday, and all of a sudden you've got an entitlement culture. If you do stuff just to be nice, people end up expecting more. So make recognition contingent upon desired behavior and performance; they'll value the recognition more and you'll get better results." Harvard Business Review
I just wanted to send a quick note about the exceptional customer service that I have received and continue to receive from Nicole. We ordered a couple of awards from Glassical Designs last fall for an event and Nicole was extremely friendly and prompt in her responses and follow through. Because of her customer care and the quality of the product, we have decided to order again from your company and I was fortunate enough to work again with Nicole. I am sure we will have future orders to send your way. Please thank her for me. She deserves kudos!
Please thank her for me. She deserves kudos!,